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MinePoint Support Center

MinePoint Support

The UXC Eclipse Support Center is dedicated to an exceptional level of application and technical support for the MinePoint solution. The UXC Eclipse maintenance agreement delivers the following service offerings from the Support Center:

  • An unlimited number of calls
  • 24 x 7 support
  • 15 minute maximum response time for all levels of calls
  • All staff are fully trained and experienced support consultants
  • Snapshot of any support activity through a Support Incident Report.

Support Australia

1300 368 967

Support New Zealand

05084 396 29​

North America

​+1 877 232 2651



NOTE: Our email/telephone Support Services are provided to all customers on a current Support & Maintenance Plan with UXC Eclipse.